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FILL IN THE QUESTIONNAIRE

1/6 YOUR OPINION

fontemaggi en customer-satisfaction 002  What it was most satisfying?

2/6 CUSTOMER RELATIONSHIP MANAGEMENT

Briefing analytical skills
Professional attitude of availability and kindness in customer relationship management

3/6 PROJECT DESIGN STAGE

Precision and correspondence between company needs and our project
Aesthetic quality and design level of our project
Supporting documentation process management

4/6 PRODUCTION AND AT WORK-SITE MOUNTING PHASES

Logistics services management (timeliness, correct transport etc...)
Work health and safety management at the work-site
Overall work-site management
Availability attitude of the staff at work-site

5/6 CUSTOMER CARE

Product quality/Finishes level
Product quality/Furniture level

6/6 HELP US TO IMPROVE OUR SERVICES BY FILLING THE FORM WITH YOUR SUGGESTIONS.

fontemaggi en customer-satisfaction 047  What was unsatisfactory?

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